Freight & Logistics

Fenetre Systems ships fly screens, pleated screens, pleated blinds, honeycomb shades, venetian blinds and zip blinds for dealers, sub-dealers, store chains, installation crews and end users. Once a package leaves the packing line, it is assigned to our API-driven carrier network and dispatched across Europe with a 4-8 day promise that already includes customs and duties. Recipients only need to open the door.

Transit time depends on distance, yet every shipment is tracked in real time with proactive alerts and electronic proof of delivery.

Region	Doorstep ETA	Distance Band	Carrier Model	Notes
Turkey & Balkans	2-4 days	0-1,200 km	Regional express	Same-day dispatch
Germany & Austria	4-6 days	1,200-2,200 km	Line-haul + cross-dock	Customs handled by Fenetre
France & Benelux	5-7 days	2,000-2,600 km	Hub-and-spoke	Standard insurance included
Nordics	6-8 days	2,600-3,200 km	Ro-Ro + road	Weather monitoring
UK & Ireland	6-8 days	2,800-3,400 km	Ro-Ro + local courier	Duties & VAT prepaid

Channel	Mode	Customs Handling	Tracking	Doorstep Method
Dealers	Palletized express	Fenetre broker team	Dealer CRM feed	Service crew signature
Sub-dealers	Multi-stop consolidate	Grouped declarations	SMS + email	Dock delivery
Retail chains	Planned route	Local broker	EDI feed	In-aisle drop
Installers	Door-to-door	One-click paperwork	Mobile app	Floor-level handoff
End users	Appointment delivery	Fenetre customs desk	WhatsApp bot	Doorstep + photo POD

Milestone	Owner	SLA	Document	Outcome
Pack-out	Logistics supervisor	0-4 hrs	WMS label	Carrier assignment
Loading	Fenetre load team	24 hrs	Photo + checklist	Damage-free load
Border	Customs squad	48 hrs	EUR.1 + invoice	Automated declaration
Final mile	Partner courier	24-48 hrs	ETA push	Doorstep drop
Install notice	Fenetre support	12 hrs	Installation form	POD + signature

Workflow Highlights

Shipments receive RFID and IoT sensors the moment they leave packaging.
Carrier selection is automated by distance, cube and customs load.
Shock, humidity and temperature streams land in the logistics cloud.
Compliance engineers prepare and e-sign every customs file.
ETA changes trigger instant push alerts to dealer CRMs.
Jobs remain open until installers or end users sign digitally.

Delivery Assurances

4-8 day SLA is guaranteed per country and kilometer band.
Duties, VAT and local fees are prepaid by Fenetre.
All paperwork (proforma, origin, warranty) travels with the shipment.
Reverse logistics tickets open automatically when needed.
Damage claims trigger same-day replacement planning.
Dealers and consumers track the same link end-to-end.

A dedicated freight price calculator will be added under this section.

Freight & Logistics